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60 AUSTRALIAN SPORTS COMMISSION ANNUAL REPORT 201415 CHAPTER 2 OUR ORGANISATION Operational highlights Operational Effectiveness Review The ASC finalised and implemented its response to the findings of the Operational Effectiveness Review which was completed in early 2014.The review assessed all parts of the ASCs operations to realign its activities with the preceding strategic changes and identify efficiency savings and commercial opportunities. During the year the ASC implemented a range of measures to achieve sustained internal savings and increased commercial revenue.Improved efficiencies have already been realised through measures such as a new travel system improved procurement processes and streamlined administration and management oversight. A key measure in response to the review was the introduction of a revised organisational structure. The new structure was implemented in September 2014 and resulted in a reduction in the ASCs workforce of approximately 42 full time equivalent positions. Revised work practices have been implemented following the restructure to ensure the ASC delivers against its primary objectives and remains agile within a changing environment. New travel system The ASC implemented a new travel system on 1 July 2014 designed to deliver improved travel management cost savings and operational efficiencies. The system involved three new elements a new travel approval tool that enables requests to be approved via email a single travel provider QBT engaged through the Whole of Australian Government WoAG travel management arrangement and an online booking tool enabling staff to receive quotes and book domestic and international flights accommodation and car hire via a one stop shop travel booking portal. With the introduction of a single travel management company the ASC has gained greater insights into its travel programme through more extensive reporting capability and the introduction of significant administrative efficiencies.The ASC has embraced the system and online booking tool. During the last three months of 201415 more than 95 per cent of all domestic bookings were done through the tool one of the best rates of all WoAG entities.